India policy set
India policies
Policies for customers buying from the India storefront, including consumer protection, FSSAI-facing nutraceutical disclosures, DPDP privacy rights, shipping, cancellation, refund, and grievance handling.
Entity: Aora India Private Limited
Required coverage
Buying from Aora
Terms, shipping, cancellations, refunds, and subscriptions.
- India Terms of Sale and Website Use
The agreement that applies when you browse, create an account, buy Aora products, use rewards, or contact support from the India storefront.
- India Shipping and Delivery Policy
How Aora India packs, dispatches, tracks, and handles delivery issues for India orders.
- India Cancellation Policy
When an India order can be cancelled, how to request cancellation, and what happens after dispatch.
- India Return, Refund, and Replacement Policy
Clear rules for damaged, wrong, missing, expired, or defective products in India orders.
- India Subscription Terms
How recurring Aora deliveries work in India, including reminders, billing, pauses, skips, cancellation, and refunds.
Privacy and data
Personal information, cookies, state notices, and customer choices.
Product safety
Nutraceutical or dietary supplement disclaimers, quality, labels, and adverse event reporting.
- India Nutraceutical and Health Disclaimer
Important safety language for Aora India product pages, ingredient guides, insights articles, quizzes, and routine tools.
- India Product Quality, Labelling, and Adverse Event Policy
How Aora India handles product quality, label accuracy, batch information, storage, complaints, and adverse event reports.
Programmes and site rules
Promotions, rewards, intellectual property, accessibility, and grievance routes.
- India Subscription Terms
How recurring Aora deliveries work in India, including reminders, billing, pauses, skips, cancellation, and refunds.
- India Promotional Offer Terms
Rules for Aora India discount codes, bundles, launch offers, influencer codes, and seasonal campaigns.
- India Aora Coins and Rewards Terms
How Aora Coins and rewards work for India customers.
- India Intellectual Property Policy
How Aora India protects brand assets, product content, site content, images, trademarks, and customer submissions.
- India Accessibility Statement
Aora India aims to make the storefront usable for customers with different access needs.
- India Grievance Redressal and Contact Policy
How India customers can raise order, product, privacy, payment, delivery, or content concerns with Aora.